Privacy Policy

We (also referred to as 'we', 'us', or 'our') are committed to protecting your personal data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the Gaingate website (the 'Website').
We uphold the following principles:

To maintain transparency about the collection and processing of your personal information:

Our goal is to put you in a position to make informed decisions about the use and processing of Personal Data. That is why we created this website. To achieve this, we use various methods and procedures to provide relevant information on the use of Personal Data. If we believe you need specific details, we will provide them at the appropriate date and time. We are happy to answer any questions and offer any clarifications permitted by law. You can reach us by email at: info@rico-gainetra.com

Personal Data will be used solely for the purposes outlined in this Policy.

Personal Data may be processed by us for various purposes, including providing the website to you, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, facilitating the maintenance and provision of the Services, meeting regulatory or legal obligations, and conducting administrative and business activities to support the delivery and use of the Services. We also process Personal Data to better understand your preferences and needs.

To use essential tools to protect your rights regarding Personal Data:

Our aim is to put you in a position to make informed decisions about the use and processing of Personal Data. That is why we created this website. To achieve this, we use various methods and procedures to provide you with relevant information about how Personal Data is used. If we believe you need specific details, we will provide them to you at the appropriate date and time. We are happy to answer any questions and provide any clarifications you may require, within any limitations imposed by law. You can reach us by email at the address below: info@rico-gainetra.com

Protect your Personal Data:

While we cannot guarantee the absolute security of your Personal Data, we can assure you that we will continue to use a range of measures and techniques to keep your Personal Data protected. Our Privacy and Security Policy is comprehensive.

1. The Scope?

This Policy describes the types of Personal Data the Company collects about natural persons and how we process it, share it with third parties, secure it, and more. It covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or indirectly, including by combining data we hold or can access. This Policy defines 'processing' as any operation involving Personal Data, including collection, use, management, structuring, and storage. Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly solicit or collect information from anyone under 18, nor do we knowingly permit such individuals to use our services. If we become aware of such data, we will delete it as promptly as possible.

2. What Personal Data Do We Hold About You?

When you use our Services and channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide Personal Data. In others, we collect it by analysing how you use our Services and channels, or we receive it from our third-party partners.

3. There is no obligation to disclose personal information to the company and the consequences of not doing so.

However, you are not required to provide us with any personal data. In some cases, you may not need to provide us with any personal data. This could prevent us from delivering the Services or restrict users from accessing the website.

4. What types of Personal Data can we collect? When you visit our website, we may collect the following personal information:

This includes information about your online activity log, traffic data (including your IP address and the date and time of access), the language you used, software crash logs, browser type, and details about the device you used. The information we collect is not personal data and cannot be used to identify you. Personal data we receive from you: any personal data you voluntarily provide to us when you connect to a third-party online trading platform through us. Personal information you provide directly to third-party platforms to facilitate trading: this may include your full name, address, phone number, and email address.

5. The Legal Basis and Reasons for Processing Personal Data

Your Personal Data is processed by the Company for the purposes described in this section and in accordance with the applicable legal basis.
Without a legal basis, the Company cannot use your Personal Data. The legal grounds on which the Company may process your Personal Data are:

  • You have consented to the processing of your Personal Data for one or more purposes. This applies when you submit personal information via the Website so that we can transfer it to a third-party trading platform.
  • The Company or third parties may need to process data to pursue their legitimate interests. For example, this may be necessary to improve Our Services or to establish, exercise, or defend legal claims
  • Processing must satisfy a legal obligation.

Contact us via email for more details about the processing activities necessary to safeguard legitimate interests.
Below is a list of purposes and legal bases under which we may use the information you provide to us. Personal Data.

Scope Legal Basis

1. To share your personal information with third parties at your request to enable access to digital trading.
If you request this, we may ask you for Personal Data to forward to third-party companies

You have consented to the processing of your Personal Data for one or more purposes.

2. To respond to your requests, questions, or concerns
Personal Data is required to help us address any inquiries you may have regarding the Services.

Processing is necessary for the legitimate interests of the Company or those of a third party.

3. To comply with any legal, administrative, or judicial obligations, Personal Data is processed to satisfy applicable legal requirements.

Processing is necessary to ensure compliance with legal obligations.

4. Improving Our Services
We may use Personal Data to improve Our Services. This includes, among other things, crash and malfunction reports we collect in connection with the Services.

Processing is necessary to pursue the Company’s legitimate interests or those of a third party.

5. To prevent fraud and misuse of our Services

Processing is required to pursue the Company’s legitimate interests or those of a third party.

6. To carry out and manage actions that align with the requirements of Our Services
These activities include back-office operations, business development initiatives, strategic decision-making, oversight mechanisms, etc.

Processing is necessary for the legitimate interests of the Company or of a third party.

7. To conduct analyses, including statistical analyses
To inform decisions on various matters, we apply a range of analytical techniques, including statistical methods.

Processing is necessary for the legitimate interests of the Company or of a third party.

8. To safeguard our assets, rights, and interests, as well as those of third parties, we have developed HTML0 to establish and defend legal claims
We may process Personal Data to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies.

Processing is necessary for the legitimate interests of the Company or of a third party.

6. Transfer of Personal Data to Third Parties

The Company may also share Personal Data with third-party service providers, such as hosting and storage providers, and analytics services (including IP address and user experience analysis).
You may also request that we share specific Personal Data about you with third-party trading platforms. In such cases, we will transmit the Personal Data you provide to Us to those third-party platforms. The use of your Personal Data is subject to their privacy policies, and your Personal Data may be shared with multiple trading platforms.
The Company may share Personal Data with affiliated entities or business partners, providing the resources needed to enhance and improve the products and services it offers to customers.
Where necessary to protect the rights or property of third parties, the Company may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with potential investors, buyers, or lenders of the Company or any other company in the group in connection with a transaction (including the transfer or sale of assets of the Company or any group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

ONLINE TRACKING NOTICE

We may use third-party services, such as advertising providers or analytics companies. These partners may also use cookies or other technologies.
Cookies are small text files placed on your device whenever you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your settings, and tailor products and services you might enjoy. Cookies are also used for statistics and analytics.
Some of the cookies we use are session cookies. They are temporarily downloaded to your device and last only until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognize you as a returning user and make it easier for you to come back to the site.

7. Cookies and Third-Party Services

We may use them according to their purpose:

Type of cookie Scope Legal Basis
Type of cookie

Cookies are strictly necessary

Cookies are strictly necessary

These cookies are essential for you to access the features you have requested and to navigate our website. We use them to deliver the information, products, and services you have asked us for.
They are necessary for your device to download and stream data, enabling you to move around the site, make full use of its features, and return to pages you have visited before.

Cookies collect personal data, such as your username and last login date, to verify that you are logged in to the site. They are deleted when you close your web browser (session cookies).

Type of cookie

Functionality Cookies

Scope

Cookies allow us to recognize you each time you visit our site and also to save your settings and preferences.

Additional information

They persist until their expiry date and remain stored even after the browser is closed.

Type of cookie

Cookies for performance

Scope

We use cookies to collect statistical data about the site's performance and to help improve it. They also allow us to conduct analysis on our website.

Additional information

Cookies store anonymous data that is not linked to any identified or identifiable natural person. They can be deleted when you close your browser. Other cookies may remain valid indefinitely.

Cookies are blocked or have been removed
To prevent or remove cookies, update your browser settings. Below are links to guide you through the process for several major browsers.

  • Firefox
  • Microsoft Edge
  • Google Chrome
  • Safari
However, please note that some or all of the Website's functions and features may not operate as you expect if this occurs.


ONLINE TRACKING NOTICE This service does not currently respond to Do Not Track signals.
8. Retention of Your Personal Data

The Company will retain Personal Data about you for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods as permitted by applicable laws, regulations, policies, and orders. We will share your information with third-party trading platforms for a period of 12 months. If you agree to this, we will continue to share your data for a further 12 months.
We regularly review the Personal Data we hold to ensure it is not kept longer than necessary.

9. Transfers of personal data to a third country or to an international organisation

Your personal information may be transferred to other countries (i.e., to a third country—one other than the country where you reside—or to international organizations). The Company takes all necessary steps to safeguard the Personal Data you provide and ensures that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).

  • Transfer to a third country or international organisation that the European Commission has found ensures an adequate level of protection for Personal Data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. (the 'GDPR')
  • The transfer is made on the basis of a legally binding and enforceable instrument between public authorities or bodies under Article 46(2)(a).
  • The transfer was carried out in accordance with the Standard Contractual Clauses adopted by the European Commission under Article 46(2)(c) of the GDPR. You can view these clauses on the European Commission’s website at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide details on the security measures it uses to protect your Personal Data when transferred to third countries or international organisations. Please send an email to info@rico-gainetra.com


10. Personal Data Security

We have implemented appropriate organisational and technical measures to protect Personal Data, including preventing accidental or unlawful destruction, loss, unauthorised disclosure, or alteration.
However, we cannot guarantee that the security of your Personal Data will be error-free, nor can we be liable for any intangible, incidental, or consequential damages arising from its use or disclosure. This includes, without limitation, any disclosure resulting from transmission errors, unauthorised third-party access, or other causes beyond our control.
Where required by law or by other obligations beyond our control, we may be compelled to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot determine or ensure the level of protection those third parties apply to your Personal Data.
No method of transferring Personal Data over the internet is completely secure, and the Company cannot guarantee the security of Personal Data you transmit to us online.

11. Hyperlinks to third-party websites

Links to third-party sites and applications are provided on this website. These sites and apps are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these third parties. This Policy does not apply to actions taken on such sites or apps.
When you visit any third-party sites or apps, we recommend that you review their privacy policies before deciding to access or use their services. We also advise doing so before you share any Personal Data with them.

12. Changes to this Policy

This Policy may be updated at any time. If we make changes to this Policy, we will notify you by posting the updated version on our website. In addition, when we make significant modifications, we will endeavor to inform you through appropriate methods and will publish a notice on our website. Unless expressly stated otherwise, any amendments will take effect upon publication of the revised Policy.

13. Your rights regarding your personal information

You have the right to ask us to verify the accuracy of the Personal Data collected about you, correct any errors, and delete any Personal Data we do not require. You may also limit the scope of certain types of personal information processing. If you reside in the EEA, please refer to this page:
These rights are available to you with respect to the information you provide in relation to your Personal Data. You may exercise them by emailing the address below. Access rights
The Company can verify whether Personal Data about you is being processed. If so, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be provided electronically upon request.
Your right of access must not conflict with the rights and freedoms of others. If fulfilling a request would adversely affect another person’s rights or freedoms, the Company may refuse or limit compliance. Right to rectification
The Company is entitled to correct inaccurate Personal Data. You have the right to request that any incomplete Personal Data concerning you be rectified, taking into account the purposes of processing. Right to Erasure
This right applies when: (a) Personal Data are no longer needed for the purposes for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object at any time, on grounds related to your situation, to processing based on legitimate interests pursued by us or a third party; (e) Personal Data have been processed unlawfully; or (f) Personal Data must be erased to comply with a legal obligation of the Company. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Processing restrictions
If you question the accuracy of your Personal Data, you may ask the Company to restrict its processing. If processing is restricted, Personal Data may be stored only with your consent, for the establishment, exercise, or defense of legal claims, to protect the rights of another natural person, or for reasons of important public interest in the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or a contract to which you are a party, you have the right to receive the Personal Data you provided to the Company.
You may also request that your Personal Data be transmitted directly from the Company to another controller, where technically feasible. Exercising data portability does not affect your right to erasure and must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time to the processing of your Personal Data based on legitimate interests pursued by the Company or a third party, including profiling related to those interests. Unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the establishment, exercise, or defense of legal claims, we will cease such processing.
For direct marketing, you have the right at any time to object to the processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may also appeal to a supervisory authority established by a Member State to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union.
European Union and Member State laws may limit your rights concerning your Personal Data as described in this section 13. We will provide the information requested under your section 13 rights within one month of receiving your request. This period may be extended by up to two months, where necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will inform you of any extension and the reasons for it.
Subject to section 13, the information you request under this section will be provided free of charge. If a request is unfounded or excessive, particularly due to repetition, we may charge a reasonable fee to cover administrative costs for providing the information or taking the requested action, or we may decline to act.
If we have doubts about the identity of the person making the request, the Company may ask for additional information.